Privacy Policy

Information we handle

Shoppy receives the messages, photos, links, preferences, and instructions you send; basic messaging-account details; your device’s time zone when you open an invitation or sign-in page, so messages arrive at sensible local times; information from marketplaces you choose to connect; and operational data needed to keep the service reliable and secure.

In the Shoppy iPhone app we also receive the name and email address that Sign in with Apple or Google shares when you sign in, the photos you choose to send, and your device’s push-notification token. Release versions of the app send crash, hang, and other diagnostic reports to our error-monitoring provider (Sentry); each report carries your Shoppy account ID, device and app version details, but not your messages, photos, or contact details. We do not use any of this to track you across other companies’ apps or websites.

How it is used and shared

We use information to run and personalize Shoppy, fulfill requests, send alerts, maintain connections, prevent abuse, and troubleshoot problems. We share it only as needed with messaging, marketplace, hosting, automation, error-monitoring, and AI providers, or when required by law. We do not sell personal information.

Connections and security

Marketplace sign-in happens in a private hosted browser. Do not send passwords, verification codes, or payment-card details in chat. Connection data is used to carry out your instructions. You can revoke marketplace access at any time.

Retention and your choices

We keep information only as long as needed to provide and secure Shoppy, resolve disputes, and meet legal obligations. Email hello@useshoppy.com to request access, correction, or deletion, or delete your account from the iPhone app’s settings. Limited records may remain where required for security, legal compliance, or backup integrity.

Age, updates, and contact

Shoppy is for adults age 18 or older. We do not knowingly collect information from children under 13. We may update this policy and will revise the effective date when we do. Email hello@useshoppy.com with questions or requests.