Contact Shoppy

What to include

For general support, explain what you were trying to do, which marketplace was involved, what you expected, and what happened instead. Screenshots and non-sensitive links can help us understand a problem. If the request concerns a Telegram conversation, include the approximate date and time, but do not forward passwords, verification codes, payment-card information, recovery codes, or other secrets.

For privacy requests, state whether you want access, correction, or deletion and identify the messaging account you used with Shoppy. We may need to verify that you control the relevant account before acting on a request. Some limited records may need to remain for security, legal compliance, dispute resolution, or backup integrity.

Security reports

If you believe you found a security issue, email a concise description, affected URL or feature, reproduction steps, and the impact you observed. Please avoid accessing another person’s data, changing marketplace information, interrupting the service, or publicly disclosing an unresolved issue. We will use the contact details you provide to follow up when more information is needed.

Other ways to reach the product

Shoppy currently operates through Telegram at t.me/shoppy_shopping_bot. Telegram is useful for product interactions, while hello@useshoppy.com is the preferred durable contact for support, legal, privacy, and security matters. Response times are not guaranteed, and sending a message does not create a professional, fiduciary, or emergency-services relationship.